Symptoms
- Unable to update Republic Anywhere desktop application
- Anywhere Error Code: RA-406 Unacceptable App Version
- App Version Not Supported message: "current version of app not supported"
Environment
- Republic Anywhere Desktop Application
- Beta member users of Republic Anywhere
Resolution
- Uninstall the Anywhere app on your computer
- Reinstall the Anywhere app from the appropriate link
Cause
The reason for the error is that the Anywhere app looks at the Service Line when logging in, and ensures you are using a "compatible" app version. At this point in the Beta, there is a good chance that using the non-Beta app with a Beta SL could cause an issue. Thus, our devs have set the app version requirement to avoid those issues.
Article Created From
- 1338514