Objective
- To test the cellular network
Environment
- All Motorola Phones except for Moto E1, Moto E2, Moto X1, Moto G1, and Motorola DEFY XT
Procedure
- Turn off WiFi
- Open the app drawer
- Open the Device Help app
- Tap the Fix tab
- Tap Hardware Tests
- Tap Cellular network
- Results will be displayed below
Additional Notes
Please take a screenshot of the Hardware Test page and open a Help Ticket providing the screenshot for reference. If you already have a ticket open, attach the screenshot to your existing ticket.
Article Created From
- 1334565