How to Clear Google Play Store App Data on Alcatel, Motorola, and Samsung 3.0 Phones Running Android Nougat and Below

Objective

  • To clear the app data within the Google Play Store app 

Environment

Procedure

  1. Open Settings
  2. Tap Apps
  3. Scroll down and tap Google Play Store
  4. Tap on Storage
  5. Tap CLEAR DATA

Additional Notes

This will not remove the application, or any other applications, from your phone

Once you re-open the Play Store application, you may need to agree to terms of service 


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