Objective
- Update your phone’s data profile
Environment
- Google, Motorola or Nexus Phones excluding Moto G7, Moto G7 Play, Moto G7 Power and Moto E6
- CDMA SIM card
- Android 8.0 Oreo
- Android 8.1 Oreo
- Android 9.0 Pie
Procedure
- Make sure you are in a CDMA coverage area to update your data profile
- Make sure your phone is connected to WiFi
- Go to the home screen
- Swipe down the Status bar twice
- Tap the Settings icon (lower right)
- Tap Network & internet
- Tap Mobile network
- Note: If your phone is running Android 8.0 Oreo, skip to step 9
- Tap Advanced
- Tap Carrier settings
- Tap Update device config
- When the update is complete, tap OK if the message does not go away shortly
Additional Notes
On the Moto X4, the Carrier settings option is only available after resetting the cellular network settings.
Article Created From
- 1330947