How to Update the Data Profile on Motorola, Google or Nexus Phones Running Android 8.0 Oreo or Higher

Objective

  • Update your phone’s data profile

Environment

Procedure

  1. Make sure you are in a CDMA coverage area to update your data profile
  2. Make sure your phone is connected to WiFi
  3. Go to the home screen
  4. Swipe down the Status bar twice
  5. Tap the Settings icon (lower right)
  6. Tap Network & internet
  7. Tap Mobile network
    • Note: If your phone is running Android 8.0 Oreo, skip to step 9
  8. Tap Advanced
  9. Tap Carrier settings
  10. Tap Update device config
  11. When the update is complete, tap OK if the message does not go away shortly

Additional Notes

On the Moto X4, the Carrier settings option is only available after resetting the cellular network settings.  


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