Receiving SIM Card Error After Phone was Returned from Motorola

 Symptoms

  • Receiving SIM Card Error after phone was returned from Motorola

Environment

  • Republic Wireless 3.0 Motorola Phones

Resolution

Purchase a new SIM Card following steps in our How to Order a SIM Card from Republic Wireless help article

Cause

Service was deactivated more than 20 days while the phone was with Morotorla, so SIM Card is no longer active. More information can be found in our Why Does a SIM Card Expire 20 Days After Deactivation? help article.


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