Symptoms
- Port exception message "Order is being rejected for PIN number"
Environment
- Porting a number to Republic Wireless from Metro PCS
- exception email
Resolution
- Contact Metro PCS to confirm correct PIN
- Open the exception email you received from Republic Wireless
- Reply back with the correct PIN number
Cause
Metro PCS rejected the port order due to an invalid PIN number
Additional Notes
The PIN may be your 8 digit birthday unless it was changed
Article Created From
- 1329001