Metro PCS "Invalid Pin/Passcode" Exception Message

 

Symptoms

  • Port exception message "Order is being rejected for PIN number"

Environment

  • Porting a number to Republic Wireless from Metro PCS
  • exception email

Resolution

  1. Contact Metro PCS to confirm correct PIN 
  2. Open the exception email you received from Republic Wireless
  3. Reply back with the correct PIN number

Cause

Metro PCS rejected the port order due to an invalid PIN number

Additional Notes

The PIN may be your 8 digit birthday unless it was changed


Article Created From

  • 1329001

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