How to Test WiFi with Cell Antenna Disabled

Objective

  • To test if WiFi data connection issues are being caused by cell interference

Environment

Procedure

  1. Enable Airplane Mode
  2. Tap the WiFi Icon
  3. Test to see if your data connection is working

Additional Notes

Ways to test if data is working is to try using the internet, or apps such as Facebook that use data

Please Open a Help Ticket or respond to your existing ticket and let us know the results


Article Created From

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