- Credit card on file is canceled and you are expecting a new card to arrive
The credit card cancellation does not affect your service as long as your payment has already been processed for the month.
Update the new credit card information before the next billing cycle date.
- If your new card is due to arrive shortly after your next billing date, see: When Will My Account Be Canceled for Non-Payement
- If your new card is due to arrive well after your next billing date, please open a Help Ticket to request an extension.
- Updating the payment information does not affect the billing cycle date.
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