I Only Received a Refund for 1 Phone When I Returned 2


  • A refund is issued for only one phone when multiple phones were returned


  • Multiple RMAs (Return Orders)
  • Member uses only 1 return label


Open a Help ticket with information about the items returned, including RMA numbers


Each RMA receives a separate confirmation email with an attached return label. Using only 1 return label for multiple RMAs will result in the associated RMA being processed on time with a significant delay to the others, as their associated return labels were not used

Article Created From

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)