White Circle Button Stuck on the Side of the Screen on Huawei Ascend 5W

 No longer supported

This phone is no longer supported for activation with Republic. Please see Republic Wireless Phones for information on currently supported phones.


  • A white circular button is present on the side of the screen at all times
  • Tapping the button displays a larger circle with the triangle, circle, square, lock, and clear data options


  • Huawei Ascend 5W


  1. Go to Settings
  2. Tap Smart assistance
  3. Tap Floating dock
  4. Tap the Slider to turn the setting Off


The floating dock setting was turned on.


Article Created From

  • 1316538

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