My Service Canceled Before My Transfer out Completed

 Symptoms

  • Telephone number transfer to a different provider did not complete 

Environment

Resolution

  1. Reactivate phone on same account
  2. Create a ticket requesting telephone number restoration
  3. Confirm restoration is completed by checking your telephone number within the Republic Wireless app or your account management page
  4. Resubmit number transfer with your new provider

Cause

  • Service line is deactivated before telephone number transfer completed successfully

Additional Notes

  • A telephone number restoration is time sensitive, reach out to Republic Help at earliest convenience regarding this issue via a Help Ticket

Article Created From

  • 1317892

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