Symptoms
- Exception message received of "Order is being rejected for account number"
Environment
- Transferring a number to Republic Wireless from Lycamobile
Resolution
- Log into your Lycamobile portal or call Lycamobile at 1-866-277-3221 to confirm the account number
- Log into your email and find the exception message from Republic
- Reply back with the account number
Cause
An incorrect account number was submitted on the number transfer form
Article Created From
- 1317212