Account Number Exception Message from Lycamobile

Symptoms

  • Exception message received of "Order is being rejected for account number"

Environment

  • Transferring a number to Republic Wireless from Lycamobile

Resolution

  1. Log into your Lycamobile portal or call Lycamobile at 1-866-277-3221 to confirm the account number
  2. Log into your email and find the exception message from Republic
  3. Reply back with the account number

Cause

An incorrect account number was submitted on the number transfer form

 


Article Created From

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