Symptoms
- Port order is being rejected due to an incorrect account number
Environment
- Transferring your number from US Cellular to Republic Wireless
Resolution
- Reach out to US Cellular to confirm your account number
- Go to your email and locate the "Phone Number Port Exception" email
- Reply back with the account number
Cause
US Cellular rejected the port order due to an invalid account number
Additional Notes
US Cellular accounts have different account numbers based on the type of account
Article Created From
- 1314186