US Cellular "Invalid Account Number" Exception Message

Symptoms

  • Port order is being rejected due to an incorrect account number

Environment

  • Transferring your number from US Cellular to Republic Wireless

Resolution

  1. Reach out to US Cellular to confirm your account number
  2. Go to your email and locate the "Phone Number Port Exception" email
  3. Reply back with the account number

Cause

US Cellular rejected the port order due to an invalid account number

Additional Notes

US Cellular accounts have different account numbers based on the type of account


Article Created From

  • 1314186

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