How to Perform Basic WiFi Troubleshooting

 Objective

  • Troubleshoot WiFi network connectivity issues

Environment

Procedure

Try each of these steps until you find one that is helpful for you

  1. Reset the WiFi network
  2. Follow the steps in How to Forget and Reconnect to a WiFi Network on Alcatel, Motorola and Samsung Phones and retest your WiFi
  3. How to Setup a WiFi Router to Work Best with Republic Wireless' Service

Additional Notes

It is possible that the problem is not a basic problem and may require more attention. If the issue persists after the above steps, open a Help Ticket or respond to your existing help ticket.


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