Objective
- Troubleshoot WiFi network connectivity issues
Environment
- All Republic Wireless phones
- WiFi router
Procedure
Try each of these steps until you find one that is helpful for you
- Reset the WiFi network
- Follow the steps in How to Forget and Reconnect to a WiFi Network on Alcatel, Motorola and Samsung Phones and retest your WiFi
- Note: If you experience an authentication message when reconnecting, please see Authentication Error When Connecting to WiFi
- How to Setup a WiFi Router to Work Best with Republic Wireless' Service
Additional Notes
It is possible that the problem is not a basic problem and may require more attention. If the issue persists after the above steps, open a Help Ticket or respond to your existing help ticket.
Article Created From
- 1313659