Symptoms
- Port order is being rejected due to an incorrect account number
Environment
- Transferring your number from Assurance Wireless to Republic Wireless
Resolution
- Reach out to Assurance Wireless to confirm your account number
- Go to your email and locate the "Phone Number Port Exception" email
- Reply back with the account number
Cause
Assurance Wireless rejected the port order due to an invalid account number
Additional Notes
You can contact Customer Care at 1-888-321-5880 and a representative will help you.
Article Created From
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