Why Won't My Phone Stay Connected to My Company's Guest Network?

Environment

  • All Republic Wireless phones
  • Guest WiFi Network 

Answer

Your company's guest network is set to have a timeout. This "timeout" is established by the administrator of the network, and is tied to your phone's unique identifier known as a MAC address.  Depending on the timeout set, you may have to sign into the network more than once daily, or every time you arrive at the network.  

Additional Notes

Republic Help would be unable to suggest any changes that would affect this timeout. Please see your network administrator to address this concern.


Article Created From

  • 1307035

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