Apps and System Tools are Using My Data Unexpectedly

Symptoms

  • Apps are being downloaded unexpectedly, using a lot of cellular data.

Environment

  • All 3.0 Phones
  • Google Play Store

Resolution

  1. Open the Google Play Store application
  2. In the top right corner, tap your Google account icon, either a pre-set picture or a letter
  3. Tap Settings
  4. Tap Network preferences
  5. Tap App Download Preference
    • Select Over Wi-Fi only, or Ask me every time
  6. Tap Auto-Update apps
    • Select Over Wi-Fi only, or Ask me every time
  7. Tap Auto-Play Videos
    • Select Over Wi-Fi only, or Ask me every time

Cause

Google play store settings are set by default, to use any data connection for updates and features.


Article Created From

  • 2078954

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