Visual Voicemail Suddenly Missing

Symptoms

  • Voicemail tab is missing in the Phone app
  • Notifications for voicemails continue to show up

Environment

  • Motorola 3.0 phones on Android 9.0 Pie or Android 10
  • Google Pixel phones

Resolution

  1. Update the Republic app to version 3.29.2.1 or newer
  2. Update the Phone app to version 63.0.364655934 (4/14/21) or newer
  3. Open the Phone app
  4. Tap the three-dot menu icon at top right
  5. Tap Settings
  6. Tap Voicemail
  7. Move the Visual voicemail slider to the right
  8. Ignore the "Activating Visual Voicemail" and "Can't Activate Visual Voicemail" warnings as they are not relevant for Republic Wireless.

Additional Notes

To dial in to listen to voicemail see How to Access Your Voicemail


Article Created From

  • 2077031

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