Account Number Rejection for Port Out to AT&T

 

Symptoms

  • AT&T indicates that the number needs to be unlocked by Republic Wireless

Environment

  • Transferring number to AT&T from Republic Wireless

Resolution

If AT&T is recognizing the number as an incorrect account number then have AT&T put a 0 (zero) in front of your Republic Wireless number to make an 11-digit account number

Cause

  • In some cases, AT&T incorrectly identifies Republic Wireless numbers as locked

Additional Notes


Article Created From

  • 2062309

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