My Phone Didn't Come with a SIM Card

Symptoms

  • SIM card does not appear to be in the shipping box

Environment

Resolution

Your SIM card was installed in the phone at our fulfillment center. Turn on the phone to proceed with activation.

Cause

The credit-card sized SIM card carrier included in the box is missing the nano-SIM card with the gold contacts

Additional Notes

 

If there is not a SIM card installed in the phone or included in the box, please contact Republic Wireless for a replacement SIM card (free of charge).


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