Why Do My Voicemail Messages Have an Incorrect Time When I Call in to Check My Messages?

 

Environment

Answer

All voicemails default to reporting in Eastern Standard Time (EST), regardless of what timezone the phone is currently in when a voicemail message is recorded. This is not related to the phone number.

Additional Notes

  • A member with a California phone number will have their voicemail report in Eastern Standard Time when calling into voicemail
  • Making adjustments to the phone's clock does not impact this issue

Article Created From

  • 1294700

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