Symptoms
- Unable to choose a ringtone for text messages notification
- Default Notification sound selection is replaced by "/storage/emulated/0"
Environment
- Moto X4
- Android Messages application
Resolution
- Go to Settings
- Tap on Apps
- Tap on ES File Explorer
- Tap on Open by default
- Tap Clear Defaults
- Go to the Android Messages
- Tap on the three dots at the top right corner of the screen
- Tap on Settings
- Tap Notification sound
- Tap on Media Storage
Cause
The option to always use ES File Explorer is selected
Additional Notes
When you go back to set your text notification sound, make sure to Always use the Media Storage (option with a green little Android head by it).
Article Created From
- 1292964