How to Test the Gravity Sensor on Motorola Phones

Objective

  • Test the gravity sensor on your phone

Environment

  • All Motorola Phones except for Moto E1, Moto E2, Moto X1, Moto G1, and Motorola DEFY XT

Procedure

  1. Open the app drawer
  2. Open Device Help app
  3. Tap Fix 
  4. Tap Hardware Tests
  5. Tap Gravity sensor
  6. Follow on-screen instructions to complete the test

Additional Notes

If the hardware test fails, please take a screenshot of the Hardware Tests page and open a Help Ticket providing the screenshot for reference. If you already have a ticket open, attach the screenshot to your existing ticket. 


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