Environment
- Activating a Republic Wireless phone as a new service line
Answer
During activation that option would not be available for one of two reasons:
1. There won't be an option to transfer your phone number from another provider to Republic Wireless until after activation with a temporary number.
2.The phone may have been activated on a different account by using a different account email.
Additional Notes
After you create a Republic Wireless Account and have an active phone, you can Transfer Your Number to Republic Wireless
A new account could have been created if a typo was included in the email address
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