Objective
- Activating a phone replaced by Manufacturer
Environment
- Republic Wireless 3.0 phones
- Phone replaced by the manufacturer
- SIM card kept from old phone
Procedure
- Make sure phone is off
- Insert old SIM Card in the new phone
- Power on phone
- Connect the phone to WiFi
- Download the Republic app from the Google Play Store
- Open the Republic Wireless app, and sign into your current Republic Wireless account. Do not create a new account.
- Begin the activation process and choose Move (xxx) xxx-xxxx to this phone
- You will then choose your current phone number as the phone number you would like on your new phone
- Your phone number will now be automatically moved to your new phone and your old phone will be deactivated
Additional Notes
- If you didn't keep your old SIM card, please open a Help ticket to request a new SIM card
Article Created From
- 1277541