"The Subscriber You Are Trying to Reach is Currently Not Reachable" Message Plays on Voicemail When Phone is Off

Symptoms

  • While the phone is off, incoming calls to the phone will receive the following message, "The subscriber you are trying to reach is currently not reachable. Please try again later."
  • The message will loop until the call timer reaches 30 seconds, then the call will route to voicemail normally

Environment

  • Voicemail
  • Phone is off

Resolution

Open a Help Ticket

 


Article Created From

  • 1276569

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