Cannot Submit Cancellation When Choosing to Keep My Number

 

Symptoms

  • When selecting you wish to keep your number, you are unable to submit your cancellation 

Environment

Resolution

Submit number transfer to new carrier 

Cause

To ensure your number is transferable, cancellation is prevented when selecting the option to keep your number 

Additional Notes

Once you have successfully transferred your number to your new provider, the selected Republic Wireless service line will automatically be canceled 


Article Created From

  • 1281394

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