Environment
- Transferring a number to Republic Wireless
- My Account Portal
- Transfer option is not available
- Service line is assigned to a user
Answer
A number transfer request can only be submitted by the user that's assigned to the specific service line that is being changed. If the service line is assigned to a user on your account, the user of that service line will need to log into their My Account Portal using the email address.
Additional Notes
- See How to Transfer Your Number to Republic Wireless
- To remove the user, see How to Un-Assign (Remove) a User
- If you continue to experience issues submitting your number transfer then issue a Help ticket with Republic Wireless
Article Created From
- 1269202