What Do I Do Now That My Phone Is Damaged?

Environment

  • Motorola phones
  • Samsung phones
  • Alcatel phones

Answer

A damaged phone would potentially have varying degrees of damage, such as but not limited to cracked screens, water damage, or broken housing.  Options for repair would depend on the manufacturer of the phone. Physical or Liquid damage is not covered by a manufacturer's warranty. 

  • For Motorola device repairs, contact MotoCare
  • For Samsung device repairs, contact Samsung support
  • For Alcatel device repairs, contact Alcatel support

Additional Notes

Note: If the damaged phone was purchased from Republic Wireless, you may open a Help ticket so that Republic Help can assist with potential additional options.  Please supply a photo of any damage when opening the Help ticket.  


Article Created From

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