Credit Card Is Being Used by Someone I Know Without My Permission

Symptoms

  • A Republic Wireless member has activated a phone onto a separate account using an unauthorized credit card

Environment

  • Any Republic Wireless account
  • Credit card
  • Debit card
  • Unauthorized Transaction(s)

Resolution

  1. Reach out to the person and ask them to update the card on file using the following process
  2. If they refuse, reach out to your financial institution and report fraudulent charges on the credit card

 

Additional Notes

If you are not listed as the account owner on the Republic Wireless account, per Federal Communications Commission (FCC) Privacy Policies, we are not permitted to make any changes to the account without owner consent


Article Created From

  • 1270725

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