Environment
Answer
- GSM SIM cards can be used within 20 days for reactivations with any supported 3.0 phone
- CDMA SIM cards can be used again. Although, if the phone is a Bring Your Own Phone (BYOP), it needs to be activated with a GSM SIM card first. Then the CDMA SIM card can be inserted and activated.
Additional Notes
If your SIM card has been inactive beyond 20 days, you will need a new SIM card. GSM SIM cards can be purchased through the online store or requested by opening a Help Ticket. CDMA SIM cards are not sold online and must be requested by opening a Ticket.
Please note that all 3.0 phones are able to support GSM SIM cards. However, only certain phones are able to support CDMA SIM cards. See:
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