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No Internet Access When Connected to WiFi

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Sam S.

Symptoms

  • Phone connects to WiFi but is unable to use it
  • Notification stating the phone is connected to WiFi but has no internet access

Environment

  • Republic Wireless phones

Resolution

  1. If any Antivirus apps are installed, uninstall them
  2. Make sure Time Zone is set correctly. How To Set Automatic Date, Time, and Time Zone
  3. Basic WiFi troubleshooting

Additional Notes

Also see: When I Connect to WiFi, Why Does It Say "Connected, No Internet"?


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