Symptoms
- Phone connects to WiFi but is unable to use it
- Notification stating the phone is connected to WiFi but has no internet access
Environment
- Moto G4
- Norton Security Antivirus installed
Resolution
- Uninstall the application Norton Security
- If this app is not present on the phone, or if the issue persists after uninstalling the app, continue to step 2
- Factory Reset
Article Created From
- 1262762