404 Page Not Found - Error Shows When Trying to Access My Account

 

Symptom

  • 404 Page Not Found error shows when entering email address while accessing Account

Environment

  • Republic Wireless Account Portal

Resolution

Open a Help Ticket to have the issue resolved

Cause

The email address is associated with multiple accounts or account level roles (account owner, user, or Community member). This duplicate prevents logging in or resetting your password.


Article Created From

  • 1271460

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