You have up to 18 months to view your SMS and call history while the phone is active
If you still need a copy of your call and text history, then we require a formal legal process to release that information (we take protecting your confidential information very seriously!). For information about how to serve us with a subpoena, please see our Law Enforcement Guide. That guide provides information for law enforcement if you are working with them, as well as instructions on how to serve us with a civil legal process in order to obtain whatever records you are seeking which may be available.
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