What Should I Return with My Defective Phone?

 Environment

  • Open Help ticket
  • Returning phone for exchange with Republic Help

Answer

When returning your defective phone, please return everything included in the original shipment with the exception of purchased accessories. 

Additional Notes

The original box is not needed, a we recognize that members may not keep this.  If the original charger is missing, a comparable substitute charger in good condition is acceptable. 

Please refer to our Return and Replacement Policy for additional information, as well as a breakdown of how damages effect the result of your return credit.

If you have a phone purchased from Republic Wireless that may be defective, please don't return this without first opening a Help ticket for support.  


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