Receiving Error "We Were Unable to Verify Your Address. Please Check the Information You Entered and Try Again." While Ordering

Symptoms

  • Unable to place order for a specific address

Environment

  • Republic Wireless Online Store
  • Shipping Address Validation

Resolution

  1. Open a Help Ticket
  2. Supply Republic Wireless with the full address being entered during the checkout process
    • Note: If the address cannot be validated, we may ask that you try shipping the package elsewhere

Cause

The Republic Wireless Online Store is unable to validate your shipping address

Additional Notes

If the shipping address is being rejected while entering "Street" instead of the abbreviation "St," re-attempt adding the shipping address using "St." 


Article Created From

  • 1265111

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