How to Confirm the Cellular Radio Power Settings on Motorola, Nexus, LG, and Google Phones


  • To confirm the functionality of the cellular radio power



  1. Open the phone app
  2. Dial *#*#4636#*#* to access the Android testing screen 
  3. Tap Phone information
  4. Scroll down to Cellular/Mobile Radio Power
  5. If toggled off, tap the slider to turn the radio on
    • Wait a few moments to ensure that the setting remains on

Additional Notes

If you are experiencing service functionality issues and this setting is unable to turn on or remain on, open a help ticket and summarize the issue and the troubleshooting steps you have already taken

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