Symptoms
- Phone won't connect to WiFi during initial phone setup
- WiFi network connection shows "Saved," "Connecting...," or "Authentication error"
Environment
- Moto G5 Plus
- WiFi network
Resolution
- Tap on the WiFi network's name
- Tap Show Password
- Tap on (unchanged)
- Enter the correct WiFi password
- Tap Connect
Cause
The password that was entered is not the correct password for the WiFi network.
Article Created From
- 1259148