Can't Connect to WiFi During Phone Setup

Symptoms

  • Phone won't connect to WiFi during initial phone setup
  • WiFi network connection shows "Saved," "Connecting...," or "Authentication error"

Environment

  • WiFi network

Resolution

  1. Tap on the WiFi network's name
  2. Tap Show Password
  3. Tap on (unchanged)
  4. Enter the correct WiFi password
  5. Tap Connect

Cause

The password that was entered is not the correct password for the WiFi network. 

 


Article Created From

  • 1259148

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