My Order Says Canceled

Symptoms

  • Payments fail and won't process
  • Order shows as canceled
  • Received an email from Republic Wireless stating that the order has been automatically canceled

Environment

  • Republic Wireless Account

Resolution

  1. Contact your financial institution to determine why the transaction failed
  2. Replace the order

Cause

The financial institution that issued the card blocked the transaction, causing an error

Additional Notes

You can use a different method of payment by updating your payment information

Once an order fails in our system, it is essentially dead and can no longer be pushed through. You will need to replace the order. If My Order Did Not Process, Will I Still Be Charged?


Article Created From

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