Why Didn't My Plan Downgrade Go Through?




Any plan downgrades made between the first day of the billing cycle and the last day of that billing cycle will take effect on your next bill cycle date.

Additional Notes

  • The first day of your bill cycle is the day you are charged and your plan renews
  • The last day of your bill cycle is the day before you are charged for the next month. 
  • How To Find Your Bill Cycle Date 

Article Created From

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