Error "an Unauthorized Attempt Has Been Made to Reset"

Symptoms

  • Unable to set up your phone after performing a factory reset

Environment

  • Samsung Galaxy J3
  • Factory Reset

Resolution

  1. Make sure you are using the same Google account information that was on the phone previously
  2. If you changed your Google password within the past 72 hours before the reset, wait for an additional 72 hour 

Cause

Using an incorrect Google account information after performing a Factory Reset or changing the password for Google account in less than 72 Hours prior to the Reset

Additional Notes

For additional information, look at this article What is Google's Factory Reset Protection Feature?


Article Created From

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