Slow Cell Data on 1.0 Plans

Symptoms

  • Slow cell data speeds

Environment

  • Republic Wireless 1.0 Plans

Resolution

Exceeding more than 5 GB of on-network data in a billing cycle more than once in a six month period will cause cell data speeds to be reduced until the beginning of the next billing cycle. If data speeds don't return to normal after billing cycle renews, open a help ticket.

Cause

Exceeds 5 GB limit more than once in six month period

Additional Notes

If you exceed 5 GB in a billing cycle for the first time in a six month period, we will provide you a "free pass," which allows you to use another 5 GB of on-network 3G data before we will reduce your cell data speeds.


Article Created From

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