Symptoms
- Slow cell data speeds
Environment
- Republic Wireless 1.0 Plans
Resolution
Exceeding more than 5 GB of on-network data in a billing cycle more than once in a six month period will cause cell data speeds to be reduced until the beginning of the next billing cycle. If data speeds don't return to normal after billing cycle renews, open a help ticket.
Cause
Exceeds 5 GB limit more than once in six month period
Additional Notes
If you exceed 5 GB in a billing cycle for the first time in a six month period, we will provide you a "free pass," which allows you to use another 5 GB of on-network 3G data before we will reduce your cell data speeds.
Article Created From
- 1261616