Objective
- to provide the cellular radio power status to Republic Help
Environment
- Moto X Pure Edition
- Moto E2
- Moto G4
- Moto E4
Procedure
- Turn off WiFi
- Ensure Airplane Mode is not on
- Open the Phone App
- Enter *#*#4636#*#* into the dialer
- Tap Phone Information
- Tap Run Ping Test
- Capture screenshots of the Displayed Information and provide them to Republic Help
Additional Notes
During these troubleshooting steps please disable airplane mode and WiFi as these can affect the results of the test.
Article Created From
- 1262146