"Error 495" Unable to Download Application from Google Play Store

Symptoms

  • Unable to download an application from Google Play store 
  • "error 495" shows

Environment

Resolution

 

  1. Go to Settings 
  2. Tap on Apps
  3. Tap on the three vertical Dots in the top right-hand corner of your screen 
  4. This will bring a pop up box with the Reset app preferences option
  5. Tap on Reset app preferences
  6. Tap on Reset Apps to confirm

Additional Notes

If the problem persists after the above step, open a Help Ticket with Republic Help


Article Created From

  • 1259027

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