Cannot Forward Voicemail

Symptoms

• Error "Failed to save voicemail forwarding" 
• Voicemail will not forward 

Environment

• Active Republic Wireless phone

Resolution

1. Ensure you are forwarding to a non-Republic Wireless number
2. Ensure a 10-digit number is being used to forward to
3. Ensure another Republic phone is not forwarded to the same number 

Cause

• We currently only support voicemail forwarding from a Republic Wireless phone to a non-Republic Wireless phone. If both phones are Republic Wireless phones, voicemail forwarding will not work.
• A 10-digit number must be entered as the number to be forwarded to
• Forwarding two Republic phones to the same non-Republic number is not supported.
  • For example, a husband and wife, with 2 Republic phones, cannot both forward voicemail to their home landline.  Only one of the forwards would save.