Objective
- Re-activate service and keep prior phone number within 30 days of account cancellation for non payment
Environment
- Canceled Republic Wireless phone
Procedure
- Update payment information to pay past due balance
- Activate phone using Republic Wireless app as a new line of service using same account
- Create support ticket with Republic Help to request previously used phone number be added back to phone
Additional Notes
Defy XT can not be reactivated
Phone must be reactivated within 30 days of cancellation to be able to have previously used number added back to phone
Article Created From
- Ticket Number 1260468