Objective
- To determine if the WiFi antenna is malfunctioning
Environment
- All Motorola Phones except the Moto E1, Moto E2, Moto X1, Moto G1 and Motorola DEFY XT
- WiFi network
Procedure
- Open the Device Help or Moto Help app
- Tap Fix in Device Help or skip to step 3 for Moto Help
- Tap Hardware Tests
- Tap WiFi
- Take a screenshot
- Send the screenshot with your response
Additional Notes
Please ensure that you are connected to WiFi before performing this test
Article Created From
- 1251520