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Unable to Receive Voicemail Notifications but Able to Receive Voicemail Messages on Samsung Phones

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Jose H.

Symptoms

  • Unable to receive voicemail notifications
  • Voicemail messages still appear in the recents list under the phone app 

Environment

Resolution

  1. Open the app drawer

  2. Tap on Settings

  3. Tap on Notifications

  4. Ensure Contacts is enabled. 

 

 

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