How to Attach a Screenshot to Your Help Ticket with Microsoft Outlook App

Objective

  • To attach a screenshot to your Help ticket using the Microsoft Outlook third-party application

Environment

  • Help tickets where screenshots are requested
  • Republic Wireless 3.0 phones
  • Email addresses:
    • @outlook.com
    • @microsoft.com
    • @gmail.com
    • @msn.com
    • @yahoo.com
    • @live.com
    • @hotmail.com

Procedure

  1. Open the Microsoft Outlook app
  2. log in if prompted
  3. Tap your support ticket email with Republic Help
  4. Tap the single arrow at the bottom left of the screen
  5. Tap the paperclip icon
  6. Tap Choose from photos
  7. Tap the screenshot you wish to send
  8. Tap the send icon at the top right of the screen

Article Created From

  • 1260391

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