Objective
- To attach a screenshot to your Help ticket using the Microsoft Outlook third-party application
Environment
- Help tickets where screenshots are requested
- Republic Wireless 3.0 phones
- Email addresses:
- @outlook.com
- @microsoft.com
- @gmail.com
- @msn.com
- @yahoo.com
- @live.com
- @hotmail.com
Procedure
- Open the Microsoft Outlook app
- log in if prompted
- Tap your support ticket email with Republic Help
- Tap the single arrow at the bottom left of the screen
- Tap the paperclip icon
- Tap Choose from photos
- Tap the screenshot you wish to send
- Tap the send icon at the top right of the screen
Article Created From
- 1260391